Printers our Derby engineers can support.

  • A lady in Derby using a printer that our engineers will be able service, fix and repair.

    Photocopiers

    Photocopiers are indispensable tools for business, schools, charities and organisations throughout Derby. When they fail, it causes frustration and disruption.

    Central Peripherals offers a solution to your problems. With our expertise in copier repairs, we will ensure that our engineers will quickly get you up and running in the event of a problem.

    If you have a fault how then give us a call on 01259 743424 to speak to a trained engineer, or take advantage of one of our managed print contracts for continuous support.

  • A Derby user operating a thermal barcode label printer that our engineers are able to provide maintenance contracts and support, support, repair and fix.

    Thermal Barcode Label Printers

    In Derby, thermal barcode label printers are essential for businesses across various industries, facilitating efficient inventory management, shipping, and product labelling.

    When these printers fail, the consequences can be significant, ranging from delays in shipments or missed consignments to potential chargebacks.

    Our skilled printer engineers specialise in repairing thermal barcode label printers, providing timely repairs and maintenance to minimize downtime.

    To speak to our about a fault call 01259 743424 or to find out more about our fully inclusive parts and labour maintenance contracts.

  • Derby customers can buy their photocopier toners, drums and supplies from our head office office in Dollar, Scotland or just speak to one our localprinter engineer to find out more

    Matrix Printers

    Line matrix printers are essential for those Derby businesses that require continuous and high-volume printing, such as warehouses, distribution centres, and manufacturing plants.

    When these printers fail, it disrupts critical operations, leading to delays and productivity losses.

    Our skilled printer engineers specialize in these printers, providing prompt repairs at your premises in Rotherham.

  • Derby man who is looking for a local printer engineer come service, repair and fix his wide format printer.

    Wide Format Printers

    Wide format printers are indispensable to organisations in Derby or their ability to produce large-scale prints essential for architectural drawings, banners, posters, and signage.

    When these printers fail, it disrupts crucial projects, causing frustration and missed deadlines. Central Peripherals offers a dependable solution as our experts are on-hand and waiting to remedy any faults.

    For more information contact us on 01259 743424 or use the contact button below to send us an e-mail.

  • Our Derby engineers repair your office printers

    Office A4 / A3 Laser Printers

    A4/A3 office laser printers are vital to Derby organisations for their versatility, handling everyday printing tasks such as documents, reports, presentations, and graphics with precision and speed.

    When these printers fail, it disrupts workflow, causing frustration and delays in meeting deadlines. Central Peripherals offers a reliable solution. With our expertise in A4/A3 office laser printer repair we swiftly address issues to minimize downtime.

    If you have a problem with your printer then fill out the contact form above, e-mail us from the link below or give us a call on 01259 743424.

  • Derby organisations use print engines in Wales that our local printer engineers are able to repair, service and fix.

    Print Engines for Production Lines

    Print engines are essential for production lines in Derby facilitating efficient and accurate printing of labels, tags, and packaging materials. They ensure product traceability, compliance, and brand consistency.

    When print engines fail, it disrupts production schedules, leading to downtime and real financial losses.

    As we understand these printers, and your requirements, we provide a range of services designed to keep these machines running.

    Give us a call on 01259 743424 or use the contact us button below to arrange a call back from our technical Auto ID department.

Derby customers use Canon who manufacturer the type of photocopiers that our local engineers who cover are able to fix, service and repair.
Derby customer use Intermec who manufacturer printers that our label barcode printer engineers can repair, service and fix.
Derby customers use HP who manufacturer the type of photocopiers that our local engineers who cover Reading are able to fix, service and repair.
Our Derby customers use Printronix manufacturer printers that our label barcode printer engineers can repair, service and fix.

Brands Supported by Our Derby Printer Engineers

Our Derby customers buy Xerox who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Our Derby customers purchase Brother photocopiers which can be repaired, fixed and serviced by our local printer engineers who cover England..
Derby customers purchase Honeywell who manufacturer printers that our label barcode printer engineers can repair, service and fix.
Derby customer use Ricoh who manufacturer the type of photocopiers that our local engineers in Reading are able to fix, service and repair.
Our Derby customers use Toshiba who manufacturer the type of photocopiers that our local engineers in Reading are able to fix, service and repair.
Our customers in Derby use Godex who need our printer engineers to sell, service, fix and repair their barcode label printers.
Derby customers use Konica Minolta who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Derby customers use Samsung who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Our Derby customers use Citizen printers that we not only sell, but that our local printer engineers can also service, repair and sell.
Our Derby customers use Epson who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Our Derby customers use Develop who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Our Derby customers use Sharp who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Our Derby customers use Lexmark who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Derby customers use Bedford printers which our local engineers can service, repair and fix.
Derby companies use Datamax who manufacturer printers that our label barcode printer engineers can repair, service and fix in Reading.sd
Our Derby customers use Kyocera who manufacturer the type of photocopiers that our local engineers who cover Scotland who cover England are able to fix, service and repair.
Our customers in Derby use TEC who manufacturer printers made by TSC that our label barcode printer engineers can repair, service and fix in Reading.
Our Derby customers use Oki who manufacturer the type of photocopiers that our local engineers who cover England are able to fix, service and repair.
Our Derby customers use TSC who  manufacturer printers that our label barcode printer engineers can repair, service and fix.
Derby customers use Microplex printers that we sell and our local printer engineers can sell, service, fix and repair.

Our Range of Services for Derby Organisations

We provide many services to customers based in Derby, tailored to what type of printers they are using. If your printer is not working and you do not have one of our maintenance contracts, then our Adhoc callout service will be what you will need. Depending on their size, some printers are able to be uplifted and fixed in our repair centre. Additionally, we provide specialist support services such as Managed Print contracts for photocopiers and office laser printers, as well as advance exchange for matrix and thermal barcode label printers.

To find out which service is best for you, please give us a call on 01259 743424.

Copiers

Adhoc Callouts

Maintenance Contracts

Label / Barcode

Matrix

Office

Wide Format

Print Engine

Managed Print Contracts

Service for Supplies

Return to Base

Toners and Supplies

Ribbons and Labels

Advance Exchange

How our Printer Repair Service Works In Derby

If you’re experiencing issues with your printer or photocopier, here is an overview of how our service operates and what you can expect.

Step 1 - Initial Consultation

If you are in Derby and are experiencing issues with your printer, please fill out the form above or give us a call on 01259 743424. We will then put you in touch with a printer expert who will diagnose your problem. 

We believe that speaking directly with you allows us to gain a better understanding of your issues. This conversation may also help identify any underlying faults, thereby improving the chances of achieving a first-time fix.

Our Derby customers get a quote upfront before parts are replaced.
A lady in Derby using a photocopier that has been repaired, serviced and fixed and fixed by one of our English photocopier engineers.

Step 2 - Transparent Quote

Following on from the initial consultation we will provide you with a quote for the callout and any parts that we think we be needed. Copier and printer parts can be very expensive, but thanks to our direct purchasing relationships, we can pass our savings on to you.

Step 3 - Arranging the Visit

Once you decide to proceed, we’ll log the call and provide you with a unique reference number. If parts are required, they will be sent to you in advance. Our schedulers will look at the other calls that have been logged and then allocate for one of our local printer engineers who cover Derby to attend at a time and date that suits you.

Derby customer requesting a local printer engineer

Step 4 - Following on from the visit

If all goes to plan, you will have a fully functioning printer once the engineer has completed their work. However, there may be occasions when additional parts are needed. Unfortunately, we can never guarantee that your printer will be fixed after the first first. In such instances, we will provide you with a written quote detailing the necessary part and services. Our Derby printer engineers will never replace a part on your printer without your explicit consent.

Occasionally, a fault is so severe that the repair is classified as “beyond economic repair”. In such cases, if our local printer engineer believes that a repair is not feasible, we can offer you quote for a replacement machine. Thanks to our relationships with many leading manufacturers, we can provide access to special deals, promotions, and discounts.

Manufacturers that our local printer engineers support

As a multi-brand organisation, our local engineers are trained to repair printers manufactured and sold throughout Derby which include Brother, Canon, Citizen, Datamax, Develop, Epson, Godex, HP, Honeywell, Intermec, Lexmark, Konica Minolta, Kyocera, Microplex, Oki, Printronix, Ricoh, Samsung, Sato, Sharp, Tec, Toshiba, TSC, Xerox and Zebra.

Trained according to the ‘CP Method’, our engineers thoroughly understand the principles of laser photocopier technology. Our intensive training ensures that, because they understand the technology, they can repair the photocopier irrespective of the manufacturer. For instance, not many people are aware that Olivetti use print engines manufactured by Konica Minolta.

If your printer’s brand is not on our list, we strongly encourage you contacting our technical team. Given their comprehensive training and the commonality of printer components, there’s a high chance our printer engineers can resolve your issue.

Typical problems affecting printers in Derby

Here is a list of typical problems that our engineers who cover Derby encounter and are trained to resolve:

  • Paper jams.

  • Poor print quality

  • Wrinkled paper

  • Toner issues

  • Marks/Streaks/Lines on paper

  • Lines through barcodes

  • Control panel errors

  • Error codes

  • Connectivity / network issues.

  • Ribbon wrinkle

  • Drum/Develop/Toner/Image Unit problems

  • Media Jams - Paper or label jams inside the printer

  • Misfeeds and multi-feeding

  • Damage / Cut platens

  • Scan to folder/e-mail

  • Print head failure

  • No power

  • Strange/Grinding noises

  • Software such as BarTender / Nice Label

  • Whirring

  • Overheating

  • Alignment issues / skewed prints / coming out at a funny angle

  • Broken paper trays

  • Feed rollers missing

  • Scanner problems

  • Software and firmware issues

  • Memory issues

  • Output tray issues

  • Duplexing problems

  • Environmental conditions - contamination from dust, cold, temperature extremes

  • Colour reproduction problems

  • Power supply problems

  • Accidental Damage

  • Power surges

  • Unexpected failures

  • Unresponsive buttons